Use Cyberduck to connect to Sitehost

Use Cyberduck to connect to Sitehost

CyberDuck is an SFTP client for Apple computers.

To log into your Sitehost account using Cyberduck:

1. Connect to the IU Groups VPN using your personal IU username and passphrase, and select your device from the "Connect to the VPN" section.

   If prompted to select a role, choose the IU-Linux-Hosting-Users option.

2. Open Cyberduck.
3. In the upper left, select the Open Connection icon.
4. From the drop-down menu, choose SFTP (SSH File Transfer Protocol).
5. Enter the server address:
   • Production Sitehost: ssh.sitehost.iu.edu
   • Test Sitehost: ssh.sitehost-test.iu.edu
6. Enter your group account credentials:
   • Username: Name of your group account
   • Password: Your group account passphrase
7. Select Connect.

You will now be connected to your Sitehost account.

Use SSH keys to connect to Sitehost via Cyberduck

To log into your Sitehost account using SSH keys with Cyberduck:

1. If needed, first refer to Generate and use SSH keys with Sitehost.
2. Connect to the IU Groups VPN using your personal IU username and passphrase, and select your device from the "Connect to the VPN" section.

   If prompted to select a role, choose the IU-Linux-Hosting-Users option.

3. Open Cyberduck.
4. In the upper left, select the Open Connection icon.
5. From the drop-down menu, choose SFTP (SSH File Transfer Protocol).
6. Enter the server address:
   • Production Sitehost: ssh.sitehost.iu.edu
   • Test Sitehost: ssh.sitehost-test.iu.edu
7. Enter your group account credentials:
   • Username: Name of your web account
8. Select the drop-down menu for SSH Private Key.
9. Select your private key, or select Choose... to upload your private key.
10. Select Connect.
11. Enter your SSH private key password when prompted.

You will now be connected to your Sitehost account.

Error messages

If, when attempting to transfer files to Sitehost, you encounter an error message similar to the following, you may have reached your Sitehost disk space quota:

<name of file>
Transfer incomplete

Connection failed
Failure

For details on disk space storage quotas, see Sitehost, Pages, and MySQL disk space quotas.