Use Cyberduck to connect to IU Sitehosting

Use Cyberduck to connect to IU Sitehosting

Cyberduck is an SFTP client for Apple computers, and is available from IUware. To log into your Sitehost account using Cyberduck:

  1. Connect to the IU Groups VPN using your personal IU username and passphrase, and select your device from the "Connect to the VPN" section. If prompted to select a role, choose the IU-Linux-Hosting-Users option.
  2. Open Cyberduck.
  3. In the upper left, click the Open Connection icon.
  4. From the drop-down menu, select SFTP (SSH File Transfer Protocol).
  5. Enter the server address:
    • Production Sitehost: ssh.sitehost.iu.edu
    • Test Sitehost: ssh.sitehost-test.iu.edu
  6. Enter your group account credentials:
    • Username: Name of your group account
    • Password: Your group account passphrase
  7. Click Connect.

You will now be connected to your Sitehost account.

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Use SSH keys to connect to IU Sitehosting via Cyberduck

To log into your Sitehost account using SSH keys with Cyberduck:

  1. If needed, first refer to Generate and use SSH keys with IU Sitehosting.
  2. Connect to the IU Groups VPN using your personal IU username and passphrase, and select your device from the "Connect to the VPN" section. If prompted to select a role, choose the IU-Linux-Hosting-Users option.
  3. Open Cyberduck.
  4. In the upper left, click the Open Connection icon.
  5. From the drop-down menu, select SFTP (SSH File Transfer Protocol).
  6. Enter the server address:
    • Production Sitehost: ssh.sitehost.iu.edu
    • Test Sitehost: ssh.sitehost-test.iu.edu
  7. Enter your group account credentials:
    • Username: Name of your web account
  8. Click the drop-down menu for SSH Private Key.
  9. Select your private key, or select Choose... to upload your private key.
  10. Click Connect.
  11. Enter your SSH private key password when prompted.

You will now be connected to your Sitehost account.

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Error messages

If, when attempting to transfer files to Sitehost, you encounter an error message similar to the following, you may have reached your Sitehost disk space quota:

<name of file>
Transfer incomplete

Error message

Connection failed
Failure

Error message

For details on disk space storage quotas, see Sitehost, Pages, and MySQL disk space quotas.

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